Medicaid and Family Health Plus Renewal Information  
 

Keep an eye out for your renewal from the New York City Human resources Administration (HRA). If you haven’t received your renewal form 90-days before your insurance is due to expire, call us at 1-888-809-8009.

If you already have the form, we’re ready to help you complete it. We’ll even deliver the renewal form to HRA for you. Call us or go to a Health Plus office for help.

IMPORTANT: HRA must receive the form by the Respond-by date on the renewal form. Otherwise, they end your Medicaid/Family health Plus benefits and your Health Plus coverage.

Tips for Successful Renewal:

 Look for the Respond-by date on your renewal form – and don’t wait until the last minute to renew!
Even if your income has not changed, you must provide proof of your current income to HRA and any other information requested.
If you mail the form to HRA yourself, keep a copy of the form and documents. Don’t send original copies of important documents. And don’t forget to sign the form.
Never ignore a letter from HRA, even if you recently renewed your coverage or already mailed your form! Sometimes HRA needs more information to make a decision or requires a family to renew before a year has passed.
If you get a Deferral Notice, call us right away! Act quickly to avoid losing your coverage! Be sure to return the Deferral Notice with the requested proofs to HRA.

Call Health Plus NOW at 1-888-809-8009 for information and help with renewal.